Jun 15, 2015
The new ProMach Mexico Shared Services business will open a sales, technical support, equipment, and parts stocking facility in Monterrey, Mexico, this summer. See ProMach and 14 of its more than 20 brands at Expo Pack Mexico June 16-19.
Monterrey, Mexico - ProMach, a leading provider of integrated packaging and processing products and solutions for food, beverage, consumer goods, pharmaceutical, and other industries, announced today that the company is significantly expanding the support of its Latin American customers. The creation of ProMach Mexico Shared Services expands in-country sales presence and technical field services to better support ProMach’s rapidly expanding customer base. The opening of the shared services facility in the Santa Catarina Industrial Park, Monterrey, Mexico will occur this summer.
The ProMach Mexico Shared Services business will provide customers, distributors, and agents with aftermarket parts availability, custom stocking of consumables, training, equipment demonstrations, light assembly, and technical field support. Deploying parts and having regional services available, in country, means better overall productivity for customers. ProMach currently has four full-time Latin American technical support personnel, eight sales representatives, and a number of well-equipped channel partners supporting its customers in Latin America.
“The power of ProMach is that it ensures best industry practices from each of its brands in terms of research and development, engineering, manufacturing, back office services, and aftermarket support through the ProCustomer program,” said Adrian Hermosillo, Director, ProMach Mexico Shared Services. “The ProMach Mexico Shared Services business will deliver a host of advantages to ProMach’s Latin American customers in ways far greater than any single brand could do on its own.”
Hermosillo, who has been in sales, marketing, and technical support for Axon for more than four years in the USA, is a Monterrey native. He holds a B.S. degree in engineering from Monterrey Tech (ITESM) and an MBA from UNC-Chapel Hill, Kenan Flagler Business School. He will be responsible for all aspects of the ProMach Mexico Shared Services business, including facility management, importation of aftermarket parts, management of training services, equipment demonstrations, trade shows, and Internet-based marketing.
“Adrian is a ProMach veteran with exceptional knowledge of packaging technology and customer expectations,” said Mark Ruberg, Vice President, ProMach Business Process Group. “He brings superior engineering, sales, and support skills to his new position. Adrian establishes close personal relationships with customers, which is essential for success. He is an outstanding representative of ProMach, and we are proud that he will be leading our efforts for the new ProMach Mexico Shared Services business.”
Expo Pack Mexico, June 16-19, Banamex Convention Center
ProMach will have 14 brands exhibiting at Expo Pack Mexico 2015. ProMach has increased its presence every year at Expo Pack Mexico to support growing sales in the region. Attendees are invited to visit the ProMach Booth #1809 and:
ProMach is the title sponsor of the Expo Pack 30th Anniversary Reception on Wednesday, June 17, from 8:00 – 10:00 p.m. at the Salon Valparaiso 1 in the Centro Banamex. All Expo Pack Mexico attendees and exhibitors are welcomed and encouraged to attend.
ProMach Mexico Shared Services is located at Manzana 23, Parque Industrial Marfer, Santa Catarina, Nuevo León, Mexico. For more information call +52 1 (81) 1910 3216. Anyone interested in joining the ProMach Latin American Team should stop by the ProMach Booth at Expo Pack Mexico.
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Vice President, Marketing