After-Sales Service

Orion isn't just a packaging machine provider, we are also a long-term, strategic partner with our customers, helping ensure their plant productivity keeps pace with their evolving needs. Our after-sales portfolio includes spare parts, safety stock, field and technical service, preventive maintenance, machine modernization, and remote and data-based services and training.

With Orion after-sales offerings you can:

  • Achieve maximum output with minimal down time
  • Enjoy increased machine profitability
  • Enjoy peak operational efficiency

Contact the Orion after-sales service today via our toll-free phone at 1-800-542-4977 or via email at techsupport@orionpackaging.com.

Orion manuals are available in both physical and online formats for your convenience.

Update your equipment to state-of-the-art components and controls.

Orion solutions are designed for user-friendly operation and maintenance, but when you need assistance and support, we're here for you!

Orion original parts are custom made to meet high performance and durability standards.

Warranties are offered all machines in the Flex, Automatic and Sentry machine series. Learn more about what your warranty covers here.