Address & Phone Numbers

Orion Packaging Office

USA Headquarters

4750 County Road 13 NE
Alexandria, MN 56308
Phone: 901-888-4170
Toll Free: 800-333-6556
FAX: 901-365-1071

Departments

Sales Department
1-800-333-6556
orion@promachbuilt.com

Parts Department
1-800-542-4976
orion.parts@promachbuilt.com

Technical Support
1-844--634-0656
orion.techsupport@promachbuilt.com

Special message to customers in the UK: Please note that Orion Packaging, powered by ProMach, has no affiliation with the company named Orion-UK or Orion Packaging UK. If you have an Orion stretchwrapping machine, it may or may not have been produced by Orion Packaging, powered by ProMach, in the United States. We can help you determine whether your machine was manufactured by our company by sending us a message or calling our US office with the serial number of the machine. If you own an Orion stretchwrapping machine manufactured by Orion Packaging, powered by ProMach in the US, we will be glad to assist you with your aftermarket and service needs.